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How to Set-up E-mail Sent From Accounts

If you constantly go back and forth between your email and the Fortix system as part of your daily work, you should consider setting your email up inside the system.  This will allow you to send emails from the system using your email address.

This article explains how to set-up your Sent-From account in Fortix

This might be a process for your system-administration person to be involved in, or you can contact Fortix at support@fortix.com.au for assistance.

To access the Email Setup page, Click COMMUNICATION in Main Heading Bar, then Email Setup in heading bar or Icon below in Dashboard

Easily navigate to this page by typing /?email_senders in the address bar. EG. https://base.fortix.systems/?email_senders

The Email Setup page will display a list of current EMAIL ACCOUNTS that are used to send Email messages from in Fortix.

On the right-hand side Click Add New.

The Email Setup page will open with the ADD EMAIL ACCOUNT form.

Enter Account Details:

  1. Enter a unique descriptive Name for the Email account
  2. Enter the Email address that is used for this account
  3. If the account is Private - Yes then an Owner for the account must be selected from the drop down list.
  4. Profile is the Company Profile

Next set up the SMTP or IMAP server settings.

An SMTP server is a machine that takes care of the whole email delivery process: that's why to send your messages to an email client or software you need first of all to configure the correct SMTP settings – in particular, the right SMTP address you're using. (For instance, Gmail's is smtp.gmail.com).

Encryption Method: You can connect via unencrypted or TLS on ports 25, 2525, and 587. You can connect via SSL on port 465. 

Enter the Username and Password of your email account on the host server.

Simple Mail Transfer Protocol

SMTP stands for Simple Mail Transfer Protocol. SMTP is used when email is delivered from an email client, such as Outlook Express, to an email server or when email is delivered from one email server to another.

Whenever you send a piece of e-mail, your e-mail client interacts with the SMTP server to handle the sending. The SMTP server on your host may have conversations with other SMTP servers to deliver the e-mail.

After the SMTP settings have been completed - Click SAVE.

Next, find your Email account in the list of EMAIL ACCOUNTS. Click the newly created Email.

Click TEST SMTP SETUP.

Two messages confirm that the setup was correct.

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